Website privacy

Information collected

We collect information about you when you visit our website. This may include how you were referred to the site, the pages you accessed, your browser, operating system and ISP address, and the date and time of your visit. We use these website analytics to help us improve the website. You cannot be identified by this information.

The collection, storage, use and disclosure of your personal information is subject to the provisions of the Privacy Act and the Health Records Act.

Cookies

The website uses cookies to collect this unidentified statistical demographic data. This information is used to improve the Website for our patients. Statistical data may also be used for reporting purposes to government health authorities.

Website Spam

The website is protected from fraud and abuse using Google reCAPTCHA. The Google Privacy Policy and Terms of Use apply.

Secure transmission

We are not able to guarantee the security of information transmitted using the internet and you should take care not to include sensitive information using the forms on this website.

This site contains links to other sites. We cannot guarantee the content or the privacy practices of other websites and we encourage you to examine each website’s privacy policy yourself.

Copyright

This website is copyrighted. You may print information for your own personal purposes, but content must not be reproduced online for your own commercial purposes without written permission from Charlton Medical.

Disclaimer

Every effort is made to verify the information contained on this website and to keep it updated and relevant. Please do not use this information as a substitute for personal health advice from your doctor.

We reserve the right to change information or material on the website at any time without notice.

Do not rely on information contained on the website without first confirming the accuracy, currency and completeness of the information with Charlton Medical staff.

Links to other sites are provided for your information. We attempt to provide links to quality sites but it is your responsibility to check the reliability, accuracy and currency of the content retrieved from linked websites. We do not necessarily endorse the websites linked from this site and we are not responsible for the content.

Privacy complaints

If you have a complaint about privacy at Charlton Medical please complete our Feedback form. We will look into the issue and keep you informed of the progress of the investigation.

If your issue is not resolved you can contact the Office of the Australian Information Commissioner on 1300 363 992.

Go to the OAIC – Australian Privacy Principles for more information.

More information

For information on how we collect and use your information more generally go to Privacy & Personal Information.